About Gobe Productive
Introduction
Basics
TutorialGraphics
Word Processing
SpreadsheetsPresentations
Image Processing
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Technical Support

 

Technical Support

Gobe Productive technical and software support is available from Gobe Software. 

Release Notes

The first place to check for up-to-date information about the application is the release notes included with your copy of Gobe Productive.  This file is installed to the directory where you installed Gobe Productive.

Support Web Site

Gobe Productive provides a support web site to help users with common errors, problems, and questions.  It is a good idea to check the support page first before contacting technical support. 

www.gobe.com/support

General Technical Support

For general technical support, including installing and using Gobe Productive, contact Gobe Productive at:

support@gobe.com

Please include the version you are using as well as the platform (Power PC or Intel).   You may also address general questions about the application to this address.  

Bugs

To report a bug or error in the application or documentation please send email to:

bugs@gobe.com

Please provide detailed explanation of the problem.  If possible list the exact steps taken to cause the error.  Also, if possible, attach a copy of the file where you had the problem.  If you have found an error in the on-line documentation, please note the section and topic where the error is located.

Gobe Software makes every effort to respond to your questions in a timely fashion.   Please check the Gobe web site for the latest information and updates to Gobe Productive.


Copyright © 1999, Gobe Software, Inc